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Process Agent Services Agreement


Process Agent Services Agreement | Bestar
Process Agent Services Agreement | Bestar

Process Agent Services Agreement in Singapore


A Process Agent Services Agreement is a contract between a foreign entity (client) and a local Singaporean company (process agent). This agreement outlines the terms and conditions under which the process agent will accept service of legal documents on behalf of the foreign entity.


Why is a Process Agent Necessary in Singapore?


  • Foreign entities without a physical presence: Singapore law often requires parties to have a local address for service of legal documents.

  • Efficiency and convenience: A process agent ensures timely receipt of legal documents and forwards them to the client promptly.

  • Risk mitigation: Avoid potential legal issues arising from missed or delayed service of documents.


Key Provisions in a Process Agent Services Agreement


While specific terms may vary, a standard Process Agent Services Agreement typically includes the following:


  • Appointed Process Agent: Clearly identifies the process agent.

  • Scope of Services: Defines the types of legal documents the process agent will accept (e.g., court summons, notices, arbitration proceedings).

  • Service of Process: Outlines the procedures for serving legal documents on the process agent (e.g., by courier, registered mail).

  • Notification to Client: Specifies how the process agent will notify the client about received documents (e.g., email, courier).

  • Record Keeping: Describes the process agent's obligations to maintain records of served documents.

  • Term and Termination: Defines the agreement's duration and conditions for termination.

  • Fees and Payment: Specifies the process agent's fees and payment terms.

  • Limitation of Liability: Outlines the process agent's liability for any errors or omissions.

  • Confidentiality: Protects the client's confidential information.

  • Governing Law and Jurisdiction: Determines the applicable law and dispute resolution mechanism.


General Structure of the Agreement


A typical Process Agent Services Agreement might include the following sections:


  1. Introduction:

    • Names and addresses of the parties involved.

    • Definition of key terms.

  2. Appointment of Process Agent:

    • Formal appointment of the process agent.

    • Scope of the process agent's authority.

  3. Obligations of the Process Agent:

    • Detailed description of the process agent's duties and responsibilities (e.g., accepting legal documents, providing notice to the client, maintaining records).

  4. Obligations of the Client:

    • Client's responsibilities (e.g., payment of fees, cooperation with the process agent).

  5. Service of Process:

    • Procedures for serving legal documents on the process agent.

    • Notification requirements to the client.

  6. Fees and Payment:

    • Detailed fee structure and payment terms.

  7. Term and Termination:

    • Duration of the agreement.

    • Conditions for termination.

  8. Confidentiality:

    • Protection of confidential information.

  9. Limitation of Liability:

    • Limits on the process agent's liability.

  10. Indemnification:

  • Allocation of responsibility for potential losses or damages.

11. Governing Law and Jurisdiction:

  • Choice of law and dispute resolution mechanism.

12. Miscellaneous Provisions:

  • Force majeure, entire agreement, waiver, notices, etc.


Process Agent Services Agreement


  1. Introduction:


1.1 Parties


1.1.1 Client: [Full Legal Name of Foreign Entity], a [legal entity type  (e.g., corporation, limited liability company)] incorporated and existing under the laws of [country], with its registered office at [address] "the Client".

1.1.2 Process Agent: [Full Legal Name of Singaporean Company], a company incorporated and existing under the laws of the Republic of Singapore, with its registered office at [address] "the Process Agent".


1.2 Definitions


For the purposes of this Agreement, the following terms shall have the following meanings:


  • Client: means the party identified as such in Clause 1.1.1.

  • Process Agent: means the party identified as such in Clause 1.1.2.

  • Legal Documents: means any and all legal or official documents, notices, summons, or other process that may be served upon the Client in connection with any legal or administrative proceeding.

  • Effective Date: means the date this Agreement is executed by both parties.

  • Fees: means the charges payable by the Client to the Process Agent pursuant to Clause [insert clause number].


2. Appointment of Process Agent


2.1 Appointment


2.1.1 The Client hereby irrevocably appoints the Process Agent as its agent for the purpose of accepting service of all Legal Documents on behalf of the Client in connection with any legal or administrative proceeding arising out of or in connection with this Agreement or any transaction or matter related thereto.


2.1.2 The Process Agent accepts the appointment as set forth in Clause 2.1.


2.2 Scope of Authority


2.2.1 The Process Agent's authority is limited to accepting service of Legal Documents on behalf of the Client.


2.2.2 The Process Agent has no authority to:


  • Enter into any contracts or agreements on behalf of the Client;

  • Make any representations or warranties on behalf of the Client;

  • Receive or disburse funds on behalf of the Client; or

  • Take any other actions on behalf of the Client.


3. Obligations of the Process Agent


3.1 The Process Agent shall:


3.1.1 Accept service of all Legal Documents that are delivered to its registered office or such other address as may be designated by the Client in writing.

3.1.2 Maintain a record of all Legal Documents received, including the date of receipt and the nature of the document.

3.1.3 Promptly notify the Client of the receipt of any Legal Documents by [method of notification, e.g., email, courier]. Such notification shall be made within [number] days of receipt.

3.1.4 Provide copies of the Legal Documents to the Client upon request and at the Client's expense.

3.1.5 Use reasonable care in the performance of its duties under this Agreement.


4. Obligations of the Client


4.1 The Client shall:


4.1.1 Pay the Process Agent fees as set forth in Clause [insert clause number].

4.1.2 Provide the Process Agent with any necessary information or assistance to enable the Process Agent to perform its obligations under this Agreement.

4.1.3 Notify the Process Agent of any change in the Client's contact information or address. 4.1.4 Indemnify and hold harmless the Process Agent from and against any and all claims, liabilities, losses, damages, costs, and expenses arising out of or in connection with the Process Agent's performance of its obligations under this Agreement, except to the extent caused by the gross negligence or willful misconduct of the Process Agent.


5. Service of Process


5.1 Serving Legal Documents


5.1.1 Service of any Legal Documents upon the Client shall be deemed to have been effected by delivering a copy thereof to the Process Agent at its registered office or such other address as may be designated by the Client in writing.

5.1.2 Proof of service of any Legal Documents upon the Process Agent shall be prima facie evidence of service upon the Client.


5.2 Notification to Client


5.2.1 The Process Agent shall promptly notify the Client of the receipt of any Legal Documents by [method of notification, e.g., email, courier]. Such notification shall be made within [number] days of receipt.

5.2.2 The notification shall include the date of receipt, the sender of the Legal Documents, and a brief description of the document.

5.2.3 Upon the Client’s request, the Process Agent shall provide a copy of the Legal Documents to the Client within [number] days of the request, at the Client’s expense.


6. Fees and Payment


6.1 Fees


6.1.1 The Client shall pay the Process Agent a fee of [amount] for each Legal Document accepted and processed.

6.1.2 In addition to the fees set forth in Clause 6.1.1, the Client shall reimburse the Process Agent for all reasonable out-of-pocket expenses incurred by the Process Agent in the performance of its obligations under this Agreement, including but not limited to courier fees, postage, and photocopying costs.


6.2 Payment Terms


6.2.1 Invoices shall be issued by the Process Agent on a [monthly/quarterly/annual] basis. 6.2.2 Payment of invoices shall be due within [number] days of the invoice date.

6.2.3 Late payments shall accrue interest at a rate of [interest rate] per annum from the due date until payment in full.


6.3 Payment Method


6.3.1 Payment shall be made by [method of payment, e.g., bank transfer, cheque] to the Process Agent's account number [account number].


7. Term and Termination


7.1 Term


7.1.1 This Agreement shall commence on the Effective Date and shall continue in effect for a period of [number] years unless earlier terminated in accordance with the terms of this Agreement.


7.2 Termination


7.2.1 Either party may terminate this Agreement for any reason upon [number] days’ written notice to the other party.

7.2.2 Termination of this Agreement shall not relieve either party of its obligations to perform its obligations under this Agreement arising prior to the effective date of termination.

7.2.3 Either party may terminate this Agreement immediately upon written notice to the other party in the event of a material breach of this Agreement by the other party that is not cured within [number] days of written notice of such breach.   

7.2.4 Upon termination of this Agreement, the Process Agent shall promptly return to the Client all original Legal Documents in its possession.


8. Confidentiality


8.1 Each party agrees to keep confidential all confidential information of the other party obtained or disclosed under this Agreement. Confidential information includes, but is not limited to, trade secrets, know-how, financial information, customer lists, and business plans.


8.2 The obligations of confidentiality under this Clause shall survive the termination of this Agreement.


8.3 Notwithstanding the foregoing, neither party shall be obligated to maintain the confidentiality of any information that:

8.3.1 is or becomes publicly known through no fault of the receiving party;

8.3.2 is rightfully received by the receiving party from a third party without breach of any confidentiality obligation; or

8.3.2 is independently developed by the receiving party without use of the disclosing party’s confidential information.


9. Limitation of Liability


9.1 To the maximum extent permitted by law, the Process Agent shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with this Agreement or the performance or breach thereof, whether in contract, tort, or otherwise.   


9.2 The total aggregate liability of the Process Agent to the Client under this Agreement shall not exceed [amount] in any twelve-month period.


10. Indemnification


10.1 The Client shall indemnify, defend, and hold harmless the Process Agent from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with the Client's use of the Process Agent's services or any breach of this Agreement by the Client.   


10.2 The Process Agent shall indemnify, defend, and hold harmless the Client from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with the Process Agent's negligence or willful misconduct in the performance of its obligations under this Agreement.   


11. Governing Law and Dispute Resolution


11.1 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore.


11.2 Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be exclusively settled by arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC). The seat of the arbitration shall be Singapore. The number of arbitrators shall be [number]. The language of the arbitration shall be English.


12. Miscellaneous


12.1 Force Majeure: Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, labor disputes, fires, floods, epidemics, pandemics, or governmental actions.   


12.2 Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.   


12.3 Waiver: The failure of either party to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.   


12.4 Notices: All notices required or permitted under this Agreement shall be in writing and shall be deemed to have been given when delivered personally or sent by registered mail, return receipt requested, to the address specified in the preamble of this Agreement.   


12.5 Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected.   


12.6 Independent Contractor: The Process Agent is an independent contractor and not an employee, agent, or partner of the Client.


How Bestar Can Help


A process agent is a crucial intermediary for foreign entities conducting business or holding assets in a jurisdiction where they lack a physical presence. Their primary function is to act as a legal representative for receiving legal documents on behalf of the foreign entity.   


Key Benefits of Using a Process Agent


  • Legal Compliance: Ensures adherence to local laws and regulations regarding service of process.

  • Protection from Legal Actions: Prevents default judgments by ensuring timely receipt of legal documents.   

  • Business Continuity: Maintains uninterrupted operations by providing a consistent point of contact for legal matters.

  • Risk Mitigation: Reduces the risk of missed or delayed service of legal documents.   

  • Efficiency: Streamlines legal processes by providing a local address for service.


Specific Scenarios Requiring a Process Agent


  • Litigation: If a foreign entity becomes involved in a lawsuit, a process agent ensures timely service of legal documents.   

  • Contractual Obligations: Many contracts require the appointment of a process agent for legal notices and disputes.   

  • Regulatory Compliance: Certain industries or jurisdictions mandate the use of a process agent for licensing or registration purposes.   

  • Asset Ownership: Holding assets in a foreign country often necessitates a process agent for legal matters related to those assets.


Additional Services Offered by Process Agents


While the core function of a process agent is to receive legal documents, many also offer additional services such as:


  • Registered Office Address: Providing a local address for official correspondence.   

  • Document Management: Storing and forwarding important documents.

  • Company Incorporation and Secretarial Services: Assisting with setting up a legal entity in the jurisdiction.

  • Compliance Support: Helping with local regulatory requirements.


By appointing a reliable process agent, foreign entities can effectively manage legal risks and ensure smooth business operations in the host country.













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