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Liaison Office




What is a Liaison Office


A liaison office is a representative office established by a foreign company in another country. It's primarily used to maintain communication and promote business interests between the parent company and the local market.   


Key functions of a liaison office typically include:


  • Market research: Gathering information about the local market, industry trends, and consumer preferences.   

  • Public relations: Building relationships with local businesses, government officials, and media outlets.

  • Promotion: Representing the parent company at trade shows, conferences, and other events.   

  • Customer service: Providing support to existing or potential customers in the local market.   


Important note: Unlike a branch office, a liaison office cannot engage in commercial activities such as selling products or services directly.


 Its main purpose is to facilitate business operations and build a presence in the local market.   


What can a Representative Office do in Singapore


Representative offices in Singapore are primarily used for market research, public relations, and promotion. They cannot engage in commercial activities such as selling products or services directly.


However, they can:


  • Gather information: Conduct market research to understand local consumer preferences, industry trends, and competitive landscape.

  • Build relationships: Establish connections with local businesses, government officials, and potential partners.

  • Promote the company: Participate in trade fairs, exhibitions, and networking events to increase brand awareness.

  • Provide support: Offer after-sales service and technical assistance to existing customers.


In essence, a representative office serves as a bridge between the parent company and the Singapore market, facilitating business expansion and understanding local dynamics.


Can a Rep Office Hire Employees


A representative office can hire employees. These employees typically work in roles such as:


  • Market research analysts

  • Public relations specialists

  • Event coordinators

  • Administrative staff


However, the employees of a representative office cannot directly engage in commercial activities on behalf of the company. Their primary role is to support the office's functions of market research, promotion, and public relations.


Setting Up a Representative Office in Singapore: A Guide


A representative office (RO) in Singapore is a great way for foreign companies to establish a presence in the market without engaging in direct business activities. It's ideal for market research, building relationships, and promoting the company.


Steps to Set Up a Representative Office:


  1. Obtain Approval:


    • Apply to the Enterprise Singapore for a Notice of Establishment (NOE).

    • Submit necessary documents, including the company's constitution, a declaration of solvency, and details of the proposed RO.


  2. Appoint a Resident Agent:


    • Hire a local registered agent to handle administrative tasks and act as the RO's official representative.


  3. Open a Bank Account:


    • Open a corporate bank account with a local bank to manage the RO's finances.


Key Considerations:


  • Scope of Activities: Clearly define the RO's scope of activities to ensure compliance with Singapore regulations.

  • Financial Requirements: While there's no minimum capital requirement, the RO should have sufficient funds to support its operations.

  • Tax Implications: Understand the tax implications of operating an RO in Singapore, including GST.

  • Compliance: Ensure ongoing compliance with Singapore's corporate and tax laws.


Benefits of Setting Up a Representative Office:


  • Market Entry: Establish a presence in Singapore without substantial capital investment.

  • Market Research: Gather valuable insights into the local market and consumer behavior.

  • Networking: Build relationships with local businesses, government agencies, and potential partners.

  • Brand Awareness: Promote the company's brand and products/services.


How Bestar can Help


Bestar can provide invaluable assistance in setting up and managing a representative office in Singapore. Here are some of the ways we can help:


  • Corporate Structuring: Advising on the most suitable legal structure for the RO, such as a branch office, liaison office, or subsidiary.

  • Regulatory Compliance: Ensuring compliance with Singapore's corporate laws, including the Companies Act and the Employment Act.

  • Permit and License Applications: Assisting with obtaining necessary permits and licenses, such as work permits for foreign employees.

  • Contract Drafting: Preparing and reviewing contracts related to the RO's operations, such as lease agreements, employment contracts, and service agreements.

  • Financial Reporting: Assisting with the preparation of financial statements and tax returns.

  • Tax Planning: Advising on tax-efficient structures and strategies.

  • Payroll Processing: Managing payroll, including salary payments, CPF contributions, and statutory deductions.

  • Accounting Software Implementation: Recommending and implementing suitable accounting software.

  • Audits: Conducting audits to ensure compliance with accounting standards and regulations.


By engaging Bestar, you can benefit from our expertise and avoid potential legal and financial pitfalls. We can provide tailored advice based on your specific needs and help you navigate the complexities of doing business in Singapore.







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